FAQ

What is Vestibular Therapy?

A specialized form of therapy that focuses on helping people reduce dizziness, vertigo, and imbalance.

For more information, see our article, “How Vestibular Therapy Can Help Resolve Your Imbalance and Dizziness.”

What is Occupational Therapy?

A healthcare practice that utilizes functional tasks and interventions to get people back to their daily routines and activities.

Occupational Therapists can work in a variety of settings and can specialize in many areas of health and wellness. However, we all have one common goal: to get you back to what you love.

What can you expect from therapy sessions?

You’ll receive skilled one-on-one service tailored to your goals from day one.

At Mariposa Wellness, an experienced and compassionate therapist specializing in vestibular care will guide you on your path to recovery.

Is treatment at Mariposa Wellness right for me?

Are you determined to reach your goals and tired of living life within the confines or fear of your dizziness and/ or imbalance? Then Mariposa Wellness is the place for you.

We’ll care for you like one of our own. Because you are.

Does Mariposa Wellness accept my insurance?

Mariposa Wellness is an out-of-network provider for commercial insurance companies.

This means that we are not in contract with any insurance provider. We have chosen to remain out-of-network so that way we can provide you with the highest level of care you deserve, all centered around your rehabilitation goals.

An active contract with insurance carriers would mean prioritizing the ever-increasing demands of insurance companies and navigating around worsening reimbursement rates, in order to stay open.

Staying out-of-network gives us the ability to provide the highest quality of service possible, which we believe is paramount to your recovery.

If you have health insurance, reach out to your provider to verify if they will administer reimbursement for out-of-network treatment.

Please also see: “What forms of payment does Mariposa Wellness accept?”

Medicare Beneficiaries

We are not enrolled with Medicare. Therefore we are not entitled to payment by Medicare.

Medicare law does not allow us or you to send any claim or self-claim for reimbursement.

We can only work with you if you do not wish, out of your own free will, for Medicare to be billed or involved in your therapy care.

If you wish to utilize your Medicare benefits, you must work with a Medicare-enrolled provider.

Why is Mariposa Wellness a cash-based therapy clinic?

A cash-based therapy clinic, like Mariposa Wellness, prioritizes your needs. We are not beholden to the requirements of insurance companies whose policies are not necessarily in line with your rehabilitation needs.

In-network therapy centers, even ones with the best of intentions, have their honest clinical recommendations sidelined by what is required from insurance companies for reimbursement.

Therapy becomes centered around what goals the clinic needs to fulfill in order to be reimbursed by the insurance company. That’s instead of or in direct competition with what the patient really needs.

Insurance demands are usually so difficult to fulfill and reimbursement is so low that clinics have to implement unwanted measures just to stay open. This emphasizes productivity, above all, where therapists are divided between multiple clients at one time — also leading to rushed sessions.

That, in turn, leads to clinician burnout when they are not provided the proper environment to deliver the high-quality care they strive to achieve. Sometimes traditional settings work out for the patient, but many times the patient is unable to reach their full potential.

At Mariposa Wellness, our commitment is to provide you with the high-level, one-on-one therapy sessions you deserve, a commitment that contracts with insurance companies make nearly impossible.

Won’t cash-based therapy cost me more?

Choosing to treat at a cash-based clinic doesn’t automatically mean you’ll be paying more than a traditional in-network therapy clinic. Your treatments may actually cost less.

Even when you choose an in-network provider, you may find your therapy is not 100% covered. In fact, you may be paying more of the bill than you would expect. You must also consider higher deductible rates, higher co-pays, and whether your insurance covers occupational or physical therapy. Sometimes, insurance only covers a limited number of therapy visits, leaving you short of your goals.

Also, consider the skill and attention provided to you during your therapy. Is your therapist split between you and two to three other people? Do you find yourself doing the same exercises each time you go, that you begin to feel like you could really be doing your therapy at home? Are you having to come in multiple times a week while paying high co-pays? These high co-pays paid multiple times a week could be very close or even higher to what you would pay at a cash- based clinic and that isn’t taking into account probable deductibles.

Treating at an in-network clinic, while foregoing the value of one-on-one, non- rushed, individualized sessions, could cost you more in the long run. Not just in terms of money, but also in terms of your recovery.

FYI: Your insurance carrier may also allow you to submit out-of-pocket healthcare bills for reimbursement. Please speak to your insurance provider for more information on this. This does not pertain to Medicare Beneficiaries.

What forms of payment does Mariposa Wellness accept?

We accept cash, credit, and debit card payments at the time of service. You can also utilize money from Flexible Spending Accounts (FSA,) Health Savings Accounts (HSA,) and Health Reimbursement Accounts (HRAs,) to pay for or be reimbursed for services. Use of these accounts are determined upon medical necessity.

If you would like to utilize your out-of-network health insurance benefits we can provide you with a “super bill” which is a specialized receipt you can submit to your insurance company for reimbursement based on your out-of-network benefits and potential co-pays.

Please keep in mind that we cannot guarantee reimbursement from insurance companies, however we do our best to help you get reimbursement by providing you with super bills that have the necessary codes and information that insurance companies require for self-claims.

If you are planning on sending a superbill to your insurance for reimbursement, your insurance company may require a physician order prior to the start of treatment or for a physician to sign our plan of care. Some insurance policies may require both. Please keep this in mind when scheduling your first patient visit so you can be set up for success.

Medicare beneficiaries

We are not enrolled with Medicare. Therefore we are not entitled to payment by Medicare.

Medicare law does not allow us or you to send any claim or self-claim for reimbursement.

We can only work with you if you do not wish, out of your own free will, for Medicare to be billed or involved in your therapy care.

If you wish to utilize your Medicare benefits, you must work with a Medicare-enrolled provider.

Do I need a physician referral to begin treatment?

No, the Florida Occupational Therapy practice act does not require a physician referral for a patient to seek treatment with a licensed Occupational Therapist.

You can choose to work with us based on your perceived needs with faster access to care. However, with your permission I will notify your physician that you are receiving care with us for continuity of care.

If you are planning on sending a superbill to your insurance for reimbursement, your insurance company may require a physician order prior to the start of treatment or for a physician to sign our plan of care. Some insurance policies may require both. Please keep this in mind when scheduling your first patient visit so you can be set up for success.